Terms of Service

These Terms of Service ("Terms") govern your use of the Quietful app and the quietfulapp.com website (together, the "Service"), operated by Outhaul LLC, a Florida limited liability company ("Outhaul," "Quietful," "we," "us," or "our"). By using the Service, you agree to these Terms.

1. The Service

Quietful helps people find quieter places to eat, work, and meet, using noise readings submitted by the community. See our Privacy Policy for how we handle your information.

2. Readings are indicative, not calibrated

Decibel readings, tiers, and averages shown in Quietful come from consumer phone microphones, not calibrated measurement equipment, and reflect a moment or a small sample of moments, not a certified acoustic survey. Use them to plan and compare, not as a precise or guaranteed measurement of any venue's noise level. Quietful is not a hearing-safety, compliance, or medical device, and shouldn't be used as one.

3. Pseudonymous device identity

You do not need an account to submit readings. Quietful uses a persistent, pseudonymous device identifier and credential to keep your history and limit abuse. You are responsible for activity submitted from your device, and should tell us if you think its credential has been compromised.

4. Acceptable use

You agree not to:

• Submit fabricated, manipulated, or knowingly inaccurate readings;
• Use automation, scripts, or modified clients to submit readings or interact with the Service;
• Attempt to defeat device-integrity or anti-abuse checks (see Section 7);
• Harass other users or post content that is unlawful, defamatory, or infringing; or
• Interfere with the Service's normal operation or attempt to access it in unauthorized ways.

5. Your content

You keep any rights you have in the readings, tags, and other content you submit ("Contributions"). By submitting a Contribution, you grant Quietful a non-exclusive, royalty-free license to store, display, and combine it to provide the Service, for example in an average or hourly chart built from many users' Contributions. Because contributed readings and venues stay in the Service after you stop using it or use the in-app deletion action described in Section 12, this license continues for the Contributions that remain. You're responsible for making sure you have the right to submit whatever you contribute.

6. Content moderation

We moderate Contributions to catch spam, abuse, and fabricated data, and we may remove content or restrict device access that violates these Terms. You can report a reading or venue entry from within the app. Moderation decisions are made at our discretion and we aim to apply them consistently, but we don't guarantee a particular outcome or timeline for any report.

7. Device integrity checks

To keep venue data trustworthy, Quietful uses Apple's DeviceCheck and App Attest to verify that readings come from genuine copies of the app on genuine hardware, rather than scripted or spoofed submissions. Attempting to bypass, spoof, or interfere with this check is a violation of these Terms and may result in device access being restricted. See our Privacy Policy for how attestation data is used.

8. Venue claims

Venue claiming is not available. Contact Quietful through the Contact page about a listing that needs correction.

9. Intellectual property

The Quietful name, logo, app, and website, apart from user Contributions, belong to Outhaul LLC or its licensors. These Terms don't grant you any right to use our branding except as needed to use the Service as intended.

10. Disclaimers

The Service, including all readings, tiers, and venue information, is provided "as is" and "as available," without warranties of any kind, whether express or implied, including accuracy, fitness for a particular purpose, or non-infringement, to the extent the law allows. Venue readings vary over time. We do not promise that a visit will match a reading shown in the app. Some places do not allow certain warranties to be excluded, so some of these exclusions may not apply to you.

11. Limitation of liability

To the fullest extent permitted by law, Quietful is not liable for indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Service, including decisions made based on a venue's shown noise level. Nothing in these Terms excludes or limits any liability that the law does not allow to be excluded or limited.

12. Termination

You can stop using Quietful at any time. There is no account to delete. The in-app deletion action unlinks your device from its readings and added venues and removes precise reading coordinates. It does not erase every operational record, and the readings and venues you contributed stay in the Service, no longer linked to your device. See our Privacy Policy, Section 11. We may suspend or terminate access to the Service for anyone who violates these Terms, including the acceptable-use and device-integrity provisions above.

13. Governing law

These Terms, and any dispute arising from your use of the Service, are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute not resolved informally will be brought in the state or federal courts located in Florida, and you consent to their jurisdiction. If you use the Service as a consumer, this section does not remove any protection, or any right to bring a claim in your local courts, that the law where you live gives you and does not allow a contract to take away.

14. Changes to these Terms

We review these Terms as the product changes. We will post revised Terms with a new "Last updated" date at the top of this page and give notice of material changes in the app or on the website when required.

15. Contact us

Questions about these Terms can be sent to us through the Contact page.